Privacy Policy
Photon Assurance is committed to protecting your privacy and handling personal information in a transparent and responsible manner.
This Privacy Policy outlines how we collect, use, store, and disclose personal information in connection with our website and services.
Information We Collect
We may collect personal information that you provide directly to us, including:
Name, company, and contact details (such as email address and phone number)
Information submitted through enquiry or contact forms
Any other information you choose to provide in correspondence with us
We may also collect limited technical data automatically when you visit our website, such as IP address, browser type, and usage data, to help us improve site performance and user experience.
How We Use Your Information
We use personal information to:
Respond to enquiries and provide requested services
Communicate with you about our services and capabilities
Improve our website and service offering
Maintain internal records and support business operations
We do not sell or rent your personal information to third parties.
Disclosure of Information
We may disclose your information to trusted third-party service providers where necessary to operate our business (for example, website hosting or analytics providers). These parties are required to handle your information securely and only for the purposes for which it is provided.
We may also disclose information where required by law or to meet regulatory obligations.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and collect information about how the site is used. This helps us improve functionality and performance.
You can control or disable cookies through your browser settings.
Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.
International Users
If you are accessing our website from outside Australia, please note that your information may be transferred to and processed in Australia, where data protection laws may differ from those in your jurisdiction.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: connect@photonassurance.com.au